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The information below was taken from Palliative Care Nursing: Quality Care to the End-of-Life. Read full powerpoint below.
There are four areas to focus on when building emotional intelligence (EI).
What is self awareness?
What is social awareness?
What is self management (self-regulation)?
What is relationship management?
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The article posted below was originally written in 2020, in the height of the pandemic. Although it is 4 years later, I believe most of the information pertains.
We all need some form of emotional intelligence, as I think most of us, want to eliminate emotional roller coasters from our lives, and to focus on meaningful relationships. Any tools we can gain insight to, is helpful. You or a loved one may not be facing mortality or grief, but please take the time to build your EI now, so when the time does come, you are better skilled at being emotionally present for all involved. Reposted from: FORBES LEADERSHIP Emotional Intelligence: Why We Need It Now, More Than Ever Palena Neale, Ph.D, PCC Forbes Councils Member Forbes Coaches Council COUNCIL POST| Membership (Fee-Based) Dec 1, 2020,08:10am EST Executive and Leadership Coach, Lecturer, Founder of unabridged – engaging your power and potential for greater personal and social impact. GETTY Navigating the pandemic's psychological, physical and economic effects is complicated and evokes a range of different — and often conflicting — emotions. Add social injustice and political unrest, and emotional intelligence is needed more than ever before. EI is the ability to notice, identify, understand and manage our own feelings and the emotions of others. It incorporates self-control, social skills, relationships, communication and influencing or motivating other people — all great skills for personal and professional success. Daniel Goleman presents an EI framework that includes four interconnected competencies. • Self-awareness: Being able to recognize the ways in which your emotions impact your behavior and how you interact with other people. • Self-management: Taking charge of your emotions, to affect a balance of emotions. • Social awareness: Being able to understand the social surroundings, inferring the feelings of other people there. • Relationship management: The ability to communicate effectively, bond with people and interact well, so as to elicit the best from people. Each of these areas impacts the other. What's so important about EI? EI has many benefits: • Emotionally intelligent people are not as stressed and anxious as others. In my experience, they are usually happier and have better emotional stability, mental health and physical well-being. • I've also seen how people who are emotionally intelligent have better, stronger relationships all around, whether with partners, friends, workmates, relatives or anyone they get to know or routinely meet. You can build your EI. EI is a learnable skill, so you can develop it and build on your baseline. You just have to have some understanding of EI, learn some tools to help you and practice them. 1. Recognize your feelings. Observe your emotions as you experience them and identify them for what they are — anger, hurt, jealousy, happiness. Or, if you can't find a single word, describe them. For example, it could be a "sick-in-the-gut feeling" or "bubbling and high-energy." Although these experiences are personal and subjective, naming them enables you to see them as things separate from you, not integral or attached to you. Recognize what they mean to you and how they affect you, your mood and your behavior. When you recognize what it is you're facing, this detachment helps you to control your feelings and manage them better instead of them controlling you! Marc Brackett's mood meter is a great tool to assist. 2. Assess yourself. Do half a SWOT analysis on yourself. Make a list of your strengths and weaknesses. Be realistic — not too harsh or too imaginative. Identifying your strengths and weaknesses gives you a reminder to put your skills and qualities to good use; identify ways in which you need development and how to improve. You can also do this activity with your staff or team members to identify how best to develop and optimize their performance. Knowing your own weaknesses and others' strengths enables you to delegate appropriately, too. 3. Use mindfulness. This means developing the practice of being wholly present in the moment and aware of everything around us and in us, including the environment, physical sensations, our thoughts and our feelings for certain periods of time. Studies have shown that mindfulness is clearly linked to improvement in leaders — both in their professional and their personal capacities. 4. Listen with tolerance, compassion and empathy. Instead of expressing your own emotional needs through your own feelings and their enactment, imagine how other people might feel and identify their emotions. This can help you to empathize with them and give an appropriate response to them and their needs. Attune yourself to the emotions of others, and you can respond in the most appropriate way to any circumstance — whether it's reassuring a staff member who is wary of a certain assignment, motivating someone who missed out on a promotion or enthusing a large audience. Empathetic leaders listen carefully, are approachable and recognize an underlying emotion, so their staff feel acknowledged and understood. 5. Be curious and encouraging. Show an interest in your team members' hopes, dreams and goals. Help them to realize them and to succeed. Support them in acknowledging their own stresses, challenges and barriers and help them discover ways to address them, find solutions and act. 6. Practice social awareness. Notice your environment and context, socially and organizationally. Leaders consistently interact with others, so social awareness is essential to recognizing their moods, states and feelings — from the expression on their face to their body language to what they say and what they do. Organizationally, be aware of strategies, decisions priorities, politics and trends and communicate them. Be aware of people's needs and know how to provide for them. EI encourages compassion globally and helps to develop our connections with one another. Develop your EI now, and I believe you will have the skills and ability to holistically succeed in all aspects of work and life — even in these turbulent times. Follow me on Twitter or LinkedIn. Check out my website. Palena Neale, Ph.D, PCC |
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